Terms of service
Terms of Service
1. Overview
This website is operated by AlignPro. Throughout these Terms, “AlignPro,” “we,” “us,” and “our” refer to the operator of the AlignPro store.
By visiting our website or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use the website.
2. Online store terms
You must be legally capable of entering into a contract in your country or have permission from a parent or legal guardian.
You may not use our website or products for unlawful or unauthorized purposes, transmit malicious code, interfere with the website, or attempt to access restricted systems or information.
3. Products and product information
We make reasonable efforts to present product descriptions, colours, measurements, photographs, and availability accurately. Colours and appearance may vary slightly depending on lighting, screen settings, manufacturing batches, and other reasonable factors.
Our posture-support products are intended to provide general everyday support. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. Individual experiences may vary.
Follow the supplied instructions and discontinue use if you experience pain, numbness, skin irritation, restricted circulation, or significant discomfort. Consult a qualified healthcare professional if you have an injury, medical condition, are pregnant, or are uncertain whether the product is suitable for you.
4. Prices and payments
Prices are displayed in the currency shown on the website and may change before an order is placed.
The complete price, including any applicable shipping charges and taxes collected by us, will be displayed during checkout. Any additional import duties or taxes are handled according to the information disclosed during checkout and applicable law.
Payment must be successfully authorized before an order can be processed.
5. Orders
Submitting an order does not guarantee acceptance. We may reject or cancel an order for legitimate reasons, including suspected fraud, incorrect pricing, payment problems, stock unavailability, or shipping restrictions.
If we cancel an order after payment has been collected, we will refund the affected amount to the original payment method.
Please provide accurate billing, shipping, and contact information. Contact us promptly if you notice an error. We cannot guarantee that an address can be changed after an order has entered processing.
6. Shipping and delivery
Delivery estimates are provided in our Shipping Policy and are estimates rather than guaranteed delivery dates unless expressly stated otherwise.
Delays may occur because of customs, carriers, severe weather, incorrect delivery information, or other events outside our reasonable control. This does not limit any delivery rights available under applicable consumer law.
Customers are responsible for providing a complete and accurate delivery address.
7. Returns, refunds, and cancellations
Returns, refunds, exchanges, and statutory cancellation rights are governed by our Return & Refund Policy, which forms part of these Terms.
Nothing in these Terms limits rights that cannot legally be excluded, including rights relating to faulty, unsafe, damaged, incorrectly described, or undelivered products.
8. Promotions and discount codes
Promotions and discount codes may be subject to additional conditions shown with the offer.
Unless stated otherwise, discount codes cannot be combined, exchanged for cash, or applied after an order has been completed. We may withdraw or correct a promotion where it contains a genuine error or is being misused, subject to applicable law.
9. Intellectual property
The website and its content—including branding, text, graphics, photographs, videos, and layout—belong to AlignPro or its licensors and are protected by applicable intellectual-property laws.
You may use the website for personal, non-commercial shopping purposes. You may not reproduce, distribute, sell, modify, or commercially exploit its content without permission.
10. Reviews and submitted content
If you submit a review, photograph, video, comment, or other content, you confirm that you have the right to share it and that it is not unlawful, misleading, abusive, or infringing.
You grant us a non-exclusive, worldwide, royalty-free licence to display and use that content for operating and promoting AlignPro. You retain ownership of your original content and may contact us to request that it be removed where applicable.
We may remove submitted content that violates these Terms, but we will not manipulate reviews or remove genuine negative reviews solely because they are unfavorable.
11. Third-party services and links
Our website may use third-party providers for hosting, payments, analytics, delivery, and other services.
Third-party websites and services may be governed by their own terms and privacy policies. We are not responsible for unrelated third-party content or services outside our control, except where applicable law provides otherwise.
12. Privacy
Our collection and use of personal information are explained in our Privacy Policy.
For privacy-related questions or requests, contact alignpro.support@gmail.com.
13. Errors and availability
Occasionally, the website may contain typographical errors, inaccurate information, or omissions relating to product descriptions, prices, promotions, availability, or delivery.
We may correct genuine errors and update information. If an error materially affects an order already placed, we will contact you and provide an appropriate solution, including cancellation and a refund where required.
14. Prohibited conduct
You must not:
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Use the website for unlawful or fraudulent purposes;
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Submit false information;
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Infringe intellectual-property or privacy rights;
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Upload viruses or harmful code;
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Scrape, copy, or interfere with the website without authorization;
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Harass other people or submit abusive or discriminatory content;
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Attempt to bypass security or payment controls.
We may restrict access where reasonably necessary to protect customers, the website, or our legal rights.
15. Disclaimer and limitation of liability
We do not guarantee that the website will always be uninterrupted or error-free.
To the maximum extent permitted by law, AlignPro will not be responsible for indirect or unforeseeable losses arising from use of the website or products.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, intentional misconduct, personal injury caused by negligence, or mandatory consumer guarantees and remedies.
16. Indemnification
Where permitted by law, you agree to compensate AlignPro for reasonable losses arising directly from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.
This section does not apply to ordinary consumer use or limit mandatory consumer protections.
17. Termination
You may stop using the website at any time.
We may suspend or terminate access if you materially violate these Terms or use the website unlawfully. Obligations connected to orders already accepted, payments, refunds, privacy, intellectual property, and consumer rights will continue where applicable.
18. Severability and waiver
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.
A failure to enforce a provision on one occasion does not waive the right to enforce it later.
19. Governing law
These Terms are governed by the laws of Lithuania.
This choice of law does not deprive consumers in the European Union, United Kingdom, United States, Australia, New Zealand, or another country of mandatory protections available under the laws applicable to them.
Any dispute may be brought before a court or dispute-resolution body that has jurisdiction under applicable consumer law.
20. Changes to these Terms
We may update these Terms to reflect changes to our services, business practices, or legal obligations.
The version that applied when an order was placed will generally continue to govern that order unless a change is required by law. The latest version will be posted on this page with an updated date.
21. Contact
Questions about these Terms can be sent to:
Last updated: 9 August 2026